Last Updated: April 15, 2025
1. Introduction
Welcome to Froqiva Casino Hotel. These Terms and Conditions govern your use of our facilities, services, and website. By accessing our services or making a reservation, you agree to be bound by these terms.
2. Definitions
In these Terms and Conditions:
- "Hotel" refers to Froqiva Casino Hotel
- "Guest" refers to any person staying at or visiting the hotel
- "Services" refers to all facilities and services provided by the hotel
- "Booking" refers to a reservation made for accommodation or services
3. Reservations and Check-in
3.1 Booking Confirmation
All reservations are subject to availability and confirmation by the hotel. A booking is only confirmed upon receipt of a confirmation email from us.
3.2 Check-in Requirements
- Valid government-issued photo ID required
- Minimum age requirement: 21 years
- Valid credit card for incidental charges
- Check-in time: 3:00 PM
- Check-out time: 12:00 PM
4. Payment Terms
4.1 Room Charges
All rates are quoted in USD and are subject to applicable taxes and fees. A credit card pre-authorization or cash deposit is required at check-in.
4.2 Additional Charges
Guests are responsible for all charges incurred during their stay, including but not limited to:
- Room service
- Restaurant and bar charges
- Spa services
- Casino gaming
- Incidental damages
5. Casino Rules
All casino patrons must:
- Be at least 21 years of age
- Present valid identification upon request
- Comply with all gaming regulations
- Adhere to responsible gaming practices
6. Hotel Policies
6.1 Room Occupancy
Maximum room occupancy must be strictly observed. Additional guests must be registered with the front desk.
6.2 Noise Policy
Quiet hours are from 11:00 PM to 7:00 AM. Excessive noise at any time may result in removal from the property.
6.3 Smoking Policy
Smoking is only permitted in designated areas. A cleaning fee will be charged for smoking in non-smoking rooms.
7. Liability
The hotel is not liable for:
- Loss or damage to personal property
- Injuries sustained on property due to guest negligence
- Service interruptions beyond our control
- Third-party service provider actions
8. Modifications
We reserve the right to modify these terms at any time. Changes will be posted on our website and will be effective immediately upon posting.
9. Contact Information
For questions about these terms, please contact us:
- Email: [email protected]
- Phone: +1 (555) 123-4567
- Address: 123 Luxury Lane, Casino City
